As a small, family owned business in Connecticut, we take great pride in the trust and loyalty our clients have with our company. Often times, water problems are the last issue any homeowner would like to address.  Our family has made it a point to offer exceptional service while being there to help at any time of the day or night.  

We always love when customers take the time to leave reviews for our business. Below is a review we received from a customer who had an emergency with their water softener system:

"Recently we had a signficant problem with our old water softening system. It died! Our water was brown with iron and incredibly smelly. We contacted Aqua Pump for sevice on a Tuesday morning. By noon of the same day they were busy removing the old system and were installing a brand new system that would correct our water problem. They worked from noon until early evening to get the job done so we would have clean clear water for our home that evening. They made this process painless, because of their fabulous friendly service. Their pricing was more than reasonable as well as competitive. It is a great feeling to have local business that you can count on with complete confidence."

For testimonials like this and others, head to our testimonials page on our website to see what other customers have said about their experience with Aqua Pump.

No matter how small or large the problem is, Aqua Pump is honored to earn your business.  For more information or for a water issue, make sure to call our team today at (860) 684-5349.

Published in Emergency


In some of our previous blogs, we stressed heavily on the fact that depending where you live, your water may be affected by different pollutants. Now, we have a real life example that you may or may not have read recently in the Journal Inquirer.

East Windsor residents have been dealing with a pollutant in their water that was banned in 1983. What was the pollutant? EDB or 1,2-Dibromoethane.

As Wikipedia states, EDB or 1,2-Dibromoethane  also known as ethylene dibromide (EDB), is the organobromine compound with the chemical formula (CH2Br)2. Although trace amounts occur naturally in the ocean, where it is formed probably by algae and kelp, it is mainly synthetic. It is a colorless liquid with a sweet odor, detectable at 10 ppm, is a widely used and sometimes-controversial fumigant.

So how did this pollutant turn up? As it turns out,  the Tobacco industry used it as a soil fumigant for many years. Although it was banned as a fumigant in 1983, it is still present within the soil and thus, into water sources.

Fortunately, as years have gone by, our society has gotten much stricter on best practices with our environment. However, the downside is that years ago, they were not and the effects are being felt today.

Whether you purchased a house or potentially looking to move, it's critical to get a better understanding as to what surrounds your future location or where you currently live. Well water testing is up to the homeowner and should be done once a year. For areas in Connecticut where there has been a history of farming, textile mills or any other possible contaminant location, its critical that homeowners fully understand the potential hazards creeping into their water.

For more information regarding testing or for information regarding surrounding areas near you, call the team at Aqua Pump at (860) 684-5349.

Published in Emergency


It's hard to believe that something that is offered to the public, advertised and on store shelves could be the root of so much health havoc. In fact, as we dig further into the harmful effects of soda, you'll all consider turning on the faucet for a glass of water.

Scientists have researched and concluded that in order to be healthy, people must maintain body fluids in the slightly alkaline range, 7.1 to 7.5 pH.

As Nutrition Reall Works states, "The pH scale ranges from 0 (totally acid) to 7 (neutral) to 14 (totally alkaline). Over 150 degenerative diseases are linked to acidity, including cancer, diabetes, arthritis, heart disease, gall and kidney stones, and many more. All diseases thrive in an acidic, oxygen-poor environment.

And where does soda land?  On the pH scale, it hovers around the 2.5 pH range.

Its scary to think that drinking what seems to be a harmless soda can create so much havoc on our bodies and overall well being.  Here at Aqua Pump, our goal is not simply to sell water products, its to educate. Educating our audience including our young adults is vital for their future and everyone elses. The simple issue is that we simply cannot necessarily trust everything we see or perceive to be healthy.  

Artificial Sweeteners are also a culprit and as we go into our next article, we will touch on that hot button.  

Water has the ability to truly do wonders to the body including keeping the pH levels where they need to be. Water assists in flushing out toxins, which in turn allows the body to work more efficiently from a cellular level.

Because the month of May is considered National Drinking Water Month, we want everyone to help in spreading the knowledge about potential harmful products as well as taking a step together towards a healthier lifestyl. A healthier lifestyle is one which incorporates: Drinking More Water.



Published in Emergency


As the Connecticut Department of Public Health announces, "According to the United States Environmental Protection Agency (USEPA), water quality studies have shown that pharmaceuticals are present in our nation's waterbodies and recent reports have documented that some pharmaceuticals have been found at low levels in some drinking water supplies."

Pharmaceuticals enter the environment in several different ways including:

  • Flushing pills down the toilet
  • Natrual human wasted from body into sewer lines
  • External drugs which are washed through shower or bathtub
  • Veterinary use

So what is the big deal? As the CT DPH states, there is no test or measurement associated with pharmaceuticals.

"Presently, the United States Environmental Protection Agency (USEPA) and State of Connecticut water quality testing requirements for public water systems do not include testing for pharmaceutical compounds. Also, the USEPA currently does not regulate or have standards for pharmaceutical compounds in drinking water supplies."

In the state of Connecticut, we are lucky to have such strict rules and regulations when it comes to public and private drinking water, however we need to continue to do our part. 

The DEP has information for properly disposing of pharmaceuticals here.

Remember, no matter how much or little you think the disposing of pharmaceuticals may be, its up to us to make sure we take the proper measures to keep everyone in our environment safe. 

Published in Emergency


As Spring slowly approaches, the team at Aqua Pump warns homeowners with either a type of drinking water system or water softener system to use caution with flood season approaching. Over the past few years, we have experienced some unique weather to the New England region. Often times, many homeowners use either a sump pump or some other technique to rid a home of flood water either in the basement or some other area of the home.

However, many homeowners forget that their particular water system may have been affected by the rising water. It is always a good idea to get systems checked out for safety and reassurance. Here are a few tips should flood water pose a problem on your household.

Use caution when approaching any electricity-using equipment while there is still water on the floor; better to leave it alone until the floor is dry.

  • Electrical outlets submerged or under water should be inspected in case replacement is required.
  • Do you have a private well?If the head of the well was submerged its within your best interested to have the well inspected and tested. In addition,  your water system should be sanitized before water use.
  • Water treatment equipment should be inspected, sanitized separatel and replacement of filters.
  • If water system appears to have been immersed in water, an inspection by a qualified technician before using it again.

Use of caution is an absolute must when electrical outlets and equipment has been affected by water. The best and safest procedure is to wait until water is completely gone and having a professional look and oversee the situation. Here at Aqua Pump, our trained technicians are prepared to take the necessary steps to get your water system back in the condition it needs to be. You can call our team at (860) 684-5349 for any additional information or emergency.

Published in Emergency


“Recent well testing in various towns around Connecticut has found arsenic and uranium,” said DPH Epidemiologist Brian Toal. “While the distribution of contaminated wells has been sporadic, there have been enough findings statewide to prompt recommended testing for both metals in all Connecticut towns.” 

Wells should be tested again every 5 years in addition to the testing at the time of sale of the home and when a new well is drilled. 

The metals can be found sporadically throughout ground water, and because they can have adverse health effects, its important to understand everyone statewide. There have been enough findings statewide as of recent to prompt well water to be tested statewide.

As this immediate release from the CT DPH states, "Arsenic is classified as a human cancer-causing agent, which has been associated with increased risk of lung, bladder and skin cancers. The type of uranium found in groundwater is not considered a radioactive risk and is therefore not a major cancer concern. However, the toxicity of the uranium metal has been associated with adverse effects on kidney function."

Aqua Pump was the first company approved by DPH in connecticut to install arsenic/ uranium filtration systems on Public water supplies etc. 

We are fully aware of the current issue and are prepared for an influx of testing necessary for well water homes and locations throughout the state. Please contact our office to schedule your test at (860) 684-5349. 

Published in Emergency


Startling title for our news brief, but for our area its extremely important that we share this information with our friends and family and all who have been affected by hurricane Sandy.

The Massachusetts Department of Health is warning those individuals who purchased 3-5 gallon jugs since November 1, 2012 to check for possible gas odors. During hurricane Sandy, many people used the jugs to fill up with gas. The 3-5 gallon jugs are the bottled water of concern.

When tests were conducted, Massachusetts officials detected gasoline contamination, and a child becoming ill due to the contamination.

States that should be alerted are New York, New Jersey and Connecticut. For more information, please head to CBS Boston for full report.

For questions regarding other possibilities in addition to bottled water, call Aqua Pump at (860) 684-5349 for filtration suggestions.

Published in Emergency

Screen Shot 2013-02-07 at 8.11.39 PM

As winterstorm Nemo quickly approaches the state of Connecticut, our team has sent emails and digital newsletters for all with water supplies in Connecticut. Please remember; if you have a sump pump with issues, or have any other water issues due to power outages or problems with generators, its vital you make sure your water is clean without traces of bacteria. Please call Aqua Pump at (860) 684-5349 for any problems. For those who want to make sure their generators are properly set up in case of power outage, our office can help.  


Public Water Systems should complete the following actions prior to the storm making landfall.

  1. Top off all fuel tanks and confirm availability of additional supplies with fuel supply contractors.
  2. Exercise all emergency generators under a load.
  3. Check level of bulk chemical storage tanks and ensure adequate disinfection chemicals are available.
  4. Review staffing levels and prepare plans for staffing during emergency response operations.
  5. Prepare public notice documents and consider issuing a water advisory prior to the storm in the event customers experience water discoloration or low pressure.
  6. Review communication plans and test communication equipment.

Please contact AQUA PUMP COMPANY for any water related emergencies. (860) 684-5349

Published in Emergency


As a family owned business in Connecticut for over 40 years, offering the best services and products has been our number one priority.  When it comes to exceptional products, K-Life Water Softner Crystals is an ideal choice for your needs.

K-LIFE and regular softener salt both soften water by a process called ion exchange, which means that as your water softener removes hardness and impurities from the water it must give something back to the softened water. With regular softener salt, sodium is added to soften the water. The harder the water, the more sodium is added. With K-LIFE the same exchange process takes place except K-LIFE adds potassium instead of sodium (salt).

K-Life Sodium Free water softener crystals are 98.9% pure potassium chloride which softens your water by replacing hard water minerals with potassium instead of sodium.  No only is potassium one of the most essential nutrients for good health, it is also vital for plant life as well as the following benefits:

  • Brighter clothes from washer while using less detergent
  •  Soap scum reduction on household surfaced
  •  Less hard mineral deposits that can clog pupes and stain appliances

When you use salt, you are adding sodium to your familys drinking water.  With the K-Life Potassium water softeners, you are adding nutrients to your life and health.

If you have any questions regarding K-Life Softners, please don't hesitate to contact our team at (860) 684-5349. 

Published in Water


Do you ever recall testing liquids and their pH with litmus paper? If you do, you recall them changing all different colors depending on what the liquid is. While the experiment might have seemed boring at the time, understanding pH levels is extremely important for your health but also know what your body is consuming.

As Wikipedia defines it, In chemistry, pH (/p / or /p h/) is a measure of the acidity or basicity of an aqueous solution. Solutions with a pH less than 7 are said to be acidic and solutions with a pH greater than 7 are basic or alkaline. Pure water has a pH very close to 7.

So now that we know what pH levels mean, here are a couple of items and where they land on the pH scale:

Milk: 6.2

Coffee: 5.5

Orange Juice: 3.5

Soapy Water: 10

Apple Juice: 3

So what does pH mean when it comes to water? The pH level of water determines whether it is hard or sof. As we have talked about before, Hard water has a high mineral content. While it is not generally harmful for ones health, hard water can cause breakdowns with equipment that handles the water. Soft water on the other hand, contains few or no extra elements. Water tested with a pH level less than 6.5 is considered acidic. Water tested with a pH higher than 8.5 is considered basic and is often hard.

The importance of understanding pH water levels is to determine that your water is not damaging the internal parts of your home such as pipies, appliances and anything that works and has water flowing through it.

This is why it is always good to get your water tested! Don't find out the hard way when your appliances and pipes have suffered from damaging pH levels in your water.

Testing is simple. Call Aqua Pump today at (860) 684-5349 for more information and to schedule testing.

Published in Water
Page 5 of 9

Call us today!

TOLL FREE: 1 800-642-0420

Our Services

  • Well Repairs & System Maintenance
  • Water Testing (arsenic, nitrates, etc.)
  • Well Location
  • Water Filtration
  • Water Conditioning
  • Well Sanitizing
  • Leak Detection
  • Residential & Commercial

Local Phone Numbers

Danielson: 860-779-6544
Norwich: 860-887-7272
Simsbury: 860-658-2110
Stafford: 860-684-5349
Suffield: 860-668-4379
Willimantic: 860-456-3555

Fully Accredited

Click for the BBB Business Review of this Water Filtration & Purification Equipment in Stafford Springs CT

Certified Operator Program

Our Certified Operator Program offers Commercial & Industrial Applications, Arsenic & Uranium Removal, and Maintenance Plans.

24-Hour Emergency Service

We want you to know that you can always reach us and that we will always do our best to fix the issue as fast as possible: 24 hours a day, 7 days a week.

About Aqua Pump Co., Inc.

Located in Stafford Springs, CT and established in 1973, we pride ourselves in providing outstanding service to our commercial and residential water supply customers.

Contact Us

Contact us Toll-Free
at 1 800-642-0420.


Read what our customers
are saying about Aqua Pump.


Browse our library of How-To-Videos
and save a little time.


Sign up to receive helpful tips
and service updates